Members opt in to your mobile community by texting your keyword to your short code or by providing their mobile number through the sign up form widget. For example, a prospective member would text your keyword to your short code to opt in to your mobile community.
Your keyword must be set up as a subscription in order for members to join your mobile community. Information on setting up your keyword is available under Manage Keywords.
Once a user joins your mobile community, they will receive all messages that you send out until they opt out of your mobile community.
Members can opt-out at anytime by texting the word STOP and your keyword.
For example, a member would text STOP KEYWORD or the word STOP and follow the prompts that may follow.
Members can also be unsubscribed by locating their mobile number in the members section of your account and unsubscribe them from there.
For additional support, visit our support page.
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